Teaching & Learning Innovation (TLI) Support

The Learning Systems Team offers advice and technical support for myLearning our new AU Learning Management System and associated tools (such as Echo360, Turnitin, and FeedbackFruits).

Our friendly service is provided via our dedicated Support team. Please don't hesitate to get in touch.

Support for Staff

Support for staff is provided during business hours by the Adelaide-based TLI Support Team weekdays from 9am to 5pm (ACST).

Outside of business hours, calls are redirected to the Vendor Support Team.

Additionally, the Live Chat feature with Canvas Support is available 24/7 here:

  • Call our Support Team

    Tel: +61 8 8302 5200
    Option 1 for Staff

  • Self-Help Guides

    For self-help guides visit our

  • Submit a Support Request

     via the AU Services Hub

Support for Students

We have a wide range of ways you can find the solutions you need!

  • Call our Support Team

    Tel: +61 8 8302 5200
    Option 2 for Students

  • Self-Help Guides

    For self-help guides visit the 

  • Submit a Support Request

     via the AU Services Hub